We Can't Wait to See You...
Please read the helpful hints prior to arrival. The topics below are compiled to ensure that each participant has a wonderful experience.
First Candles- Then We Eat
Our candle making sessions are perfect for anyone who wants to learn a new skill, and have fun at the same time. The session takes about 2 hours, during which you'll learn how to make your own candles from scratch. If your team has purchased the candle making session with the EVENT set up- once the session is over, you'll be able to enjoy the delicious food brought in by your team with your group, This package will offer an additional hour for your candles to cure while you eat. Its a WIN-WIN.
Location & Parking
The Black Phlox Candle Company Studio entrance faces VAN BUREN STREET. PLEASE TYPE 1110 VAN BUREN SUITE 2, into your GPS. It will bring you directly to our front door.
But if you insist on going the long way...Our candle curation studio is conveniently located in the heart of Montrose area of Houston, Texas at 1210 W. Clay St, Suite 2. If you arrive at the front door of Tribeca Lofts, please enter 0010 into the keypad. Black Phlox Candle Company's rear entrance is the last door on the right. We are easily accessible by car and public transportation, and the studio entrance. We ask that you plan to arrive 10 minutes before your scheduled session, as we will begin your session promptly and no refunds will be issued. If you need assistance, call: 713-936-6814. Please account for parking & entry logistics. You may email info@blackphlox.com for questions. Black Phlox Candle Company is not responsible for vehicles left unattended nor nonadherence to city, state laws related to parking. Please ensure that you are parking in the appropriate areas or regions designated for the building in which you plan to attend your session.
Timing is everything
Black Phlox prides itself on great products including timely service. Each session will begin promptly at the posted times. Please allow additional time for parking and arrival to the location. Black Phlox will not issue refunds for lack of timeliness. If available, Black Phlox may attempt to schedule you for another session if sessions are not full. There is no guarantee that additional sessions are available. Please electronically sign the mandatory waiver before you arrive; if you are unable to do so, paper copies will be provided before the event.
Photography
Participants who do not wish to be photographed must inform your facilitator as soon as possible. All photos are subject to use within our social media platforms with consent. Black Phlox does not sell information nor photographs to other vendors for use.
Visitors & Children
Black Phlox does not allow additional visitors on site during candle making sessions. Minors over the age of ten (10) are allowed to participate, however each must a paid participant AND accompanied by a paid adult. Limit two (2) children for each (1) paid adult per session. This will be strictly adhered to for each experience. Participants may be asked to present photo identification for proof of age. Public sessions are often full so please contact your facilitator before bringing additional guests to ensure we can accommodate them.
Cure Time & Shipping
As expected, candles take time to cure & prep for use. This process takes approximately 2 hours. During this time, we suggest that participants grab a bite to eat in the wonderful downtown area. There are several eateries within a short driving distance. Your facilitators may be able to offer wonderful suggestions on great local places. Outside food or drink is not allowed during Black Phlox events unless it is purchased with the event option.
You may also choose not to return. Clients may now prepay for shipping as soon as the next business day after your event. Some clients may also prearrange for delivery to one location offering even more convenience for your experience. Ask your facilitator for details & pricing information.